Service — Bespoke AI
Most AI products are built for a business in general, not yours in particular. They get you most of the way and then stop at exactly the part that makes your work yours — your forms, your rules, the judgement your experienced people apply without thinking. This is for when nothing you can buy quite fits: AI built around the way your business actually works.
Contracts, invoices, claims, applications and reports read automatically, with the details pulled out and put straight into the systems that need them. No more re-typing.
Work arriving in your inbox or through your forms, sorted by your own categories and sent to the right person or team without someone triaging it first.
Ask a question and get an answer from your own files, with a link to where it came from. The knowledge in your business stops being locked in whoever remembers it.
Where a general tool does not understand your field, we teach the system using your own material until it does.
The results appear in the systems your team works in every day, rather than in yet another separate login.
A standing check that tells you the system is still getting things right months later, so problems surface before a customer finds them.
In writing, with real examples, before anything is built. This sounds obvious and is where most failed AI projects went wrong: the thing got built before anyone agreed what it should produce.
A set of genuine cases with the correct answers attached. Everything gets scored against these, so progress is something you can see rather than something we assure you of.
Working on your real material within the first few weeks. If the idea is not going to reach your standard, this is where that becomes obvious — before most of the money is spent.
Handling the odd cases, controlling who can use it, keeping records, connecting it to your other systems. This is most of the work in anything that runs without someone watching.
Instructions, the standing check, and training for your team. You own what we build.
Building makes sense when your work is specific enough that ordinary tools keep getting it wrong, when there is enough of it that doing it by hand is expensive, and when the process is settled enough to be worth fixing in place.
It does not make sense when something you can simply buy already does the job. Buying is faster and cheaper than building, and if that is your situation we will tell you during the audit rather than quote for a build.
A general AI tool is very good at one-off tasks with a person guiding it. What we build runs on its own, at volume, checked against your definition of a correct answer, and puts results into the systems you already use. It is often the same underlying AI — the difference is everything built around it.
Roughly eight to twelve weeks for a working system covering one area of your business. You see a rough version far earlier, usually within a few weeks, because we want to know the idea works before most of the cost is spent.
Real examples of the work, and one person who can decide what a correct answer looks like. The second matters more. Projects stall when nobody is able to settle a disagreement about whether an answer was right.
Yes. The system, the instructions and the checks are yours. Handover is part of the job, not an extra.
Then buy it. We will say so during the audit. Building something you could have bought is a bad result for you and an embarrassing one for us.
We work out whether your situation needs something built or something bought, and what building it would involve.
Request your free AI audit